Free Shipping offers free standard shipping to New Zealand on all orders of NZD$100 or more. For orders below NZD$100, a shipping rate of NZD$10 applies. All orders are shipped via DHL. Delivery times quoted from when your order leaves our warehouse. Orders can take up to 2-3 business days to dispatch from order date.

DHL International Shipping Updates as at 18 June 2020

International postal deliveries continue to be impacted by the global COVID-19 pandemic. Delivery to New Zealand is estimated 5-15 Business Days.

Delivery delays are due to a combination of factors, including:

Reduced air freight capacity
Peak season volume in local postal networks
Government restrictions
Additional safety measures including split shifts and reduced operating delivery days with local postal agencies

You can track your shipment here, once your shipment arrives in the destination country please use the “Local Tracking Number” to follow up with the local postal agency.

How do I track my order?

When we have dispatched your order, you will receive a shipping notification email with a link to the relevant partner carrier's website to track your order's progress.